When to Call By-Law

The By-Law Enforcement Department is responsible for Animal Control within the Town’s Limits. The By-Law Enforcement Officers are also responsible for the operations & maintenance of The Town of Fort Frances Animal Shelter.

When should I call Animal Control?

Animal Control Services are provided Monday to Friday between the hours of 8:00am and 4:00 pm. There is no animal control services evenings, or on Saturday, Sunday or Statutory Holidays.

Some reasons that you may wish to call animal control are:

• To report that your dog or cat is missing.
• To file a complaint about a dog or cat such as excessive noise, or a dog or cat on your property without your consent.
• If you find a stray dog or cat.
• If you see a dog or cat that is off its leash or not under effective control of a responsible person.
• If you are attacked by a dog or cat.
• If an owner does not remove and dispose of excrement left by a dog or cat on public property or on private property without the consent of the property owner (poop and scoop).

What if my concerns do not fall under the listed reasons?

If you are concerned regarding another matter, you may refer to our Reporting & Animal Welfare page, which includes when to call the Ontario Animal Protection Call Centre or 911, as outlined by the Ontario government https://www.ontario.ca/page/animal-welfare

How do I contact Animal Control?

The number to call is (807) 274-5323. If there is no answer, please leave a message. The Officers are normally out in the community and not in the office. Officers will return your call as soon as possible.

The Officers will only respond to after hour’s calls if the call is an emergency. An example of an emergency is an incident involving a vicious dog or cat where another animal or a person is injured. If you have an emergency and cannot reach the Animal Control Officers, you may wish to call 911 and ask for the Police.